Effective Date: July 16, 2026

Overview

At The Corner Shop, we understand that customers may occasionally need to cancel an order. This policy explains the conditions for cancelling an order after purchase.

Cancellation Requests

Customers may request cancellation as soon as possible after placing an order.

Because we process orders within 1–2 business days, cancellation requests are only guaranteed if the order has not yet entered the shipping process.

How to Request a Cancellation

To request a cancellation, please contact our customer support team and provide:

• Order number
• Customer name
• Email address used for the order
• Cancellation request

Our team will confirm whether cancellation is possible.

Orders Already Processed or Shipped

Once an order has been processed, packed, or shipped, it cannot be cancelled.

If you no longer want the item after shipment, you may request a return according to our Returns & Exchanges Policy.

Refunds for Cancelled Orders

If your cancellation request is approved:

• Your payment will be refunded.
• Refunds will be processed within 10 business days.
• The refund will be issued to your original payment method.

Your bank or payment provider may require additional processing time.

Cancellation by The Corner Shop

We reserve the right to cancel an order due to:

• Payment authorization problems.
• Product availability issues.
• Incorrect pricing or listing information.
• Suspected fraudulent activity.
• Violation of our Terms of Service.

If an order is cancelled after payment has been received, a full refund will be issued.

Contact Us

The Corner Shop

144 Willesden Lane
London, NW6 7SE
United Kingdom

Phone: +44 7460 030162

Email: thecornerjames@gmail.com