Refund policy

REFUND POLICY

Effective Date: July 16, 2026

Overview

At The Corner Shop, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a refund in accordance with this policy.

Refund Eligibility

You may request a refund if:

Your return request is submitted within 30 days of delivery.
The item is unused.
The item is in its original condition.
Original packaging is included where applicable.
Proof of purchase is provided.

Non-Refundable Items

Refunds may not be granted for:

Used or damaged items not caused by manufacturing defects.
Items returned after the 30-day return period.
Products damaged due to misuse or improper care.
Gift cards, if offered.
Downloadable or digital products, if applicable.

Refund Process

Contact our customer support team.
Receive return instructions.
Ship the item back.
Our team inspects the returned item.
We notify you whether your refund has been approved.

Refund Time

Once approved, refunds are processed within 10 business days.

The time required for funds to appear in your account depends on your bank or payment provider.

Shipping Costs

Unless the item is defective or incorrectly supplied, original shipping charges are generally non-refundable.

Customers may be responsible for return shipping costs unless otherwise required by applicable law.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and, where possible, photographs of the issue.

We will work to resolve the matter promptly through a replacement, exchange, or refund, as appropriate.