Effective Date: July 16, 2026

Our Commitment

At The Corner Shop, we are committed to providing reliable, friendly, and professional customer support.

Our goal is to assist customers before, during, and after their purchase.

Contact Information

The Corner Shop

144 Willesden Lane
London, NW6 7SE
United Kingdom

Phone: +44 7460 030162

Email: thecornerjames@gmail.com

Customer Support Hours

Monday–Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

Response Time

We aim to respond to all enquiries within:

24–48 business hours

Response times may vary during holidays, weekends, or periods of high demand.

Areas We Can Help With

Our customer support team can assist with:

• Order questions

• Shipping updates

• Returns and exchanges

• Refund requests

• Payment concerns

• Product information

• General website assistance

Information Needed for Support

To help us resolve your request quickly, please provide:

• Full name

• Order number

• Email address used for purchase

• Details of your request

Customer Communication

We are committed to treating every customer respectfully.

We ask customers to communicate with our team in a respectful manner so we can provide the best possible assistance.

Feedback

Customer feedback helps us improve our products and services.

We welcome suggestions, reviews, and comments about your experience with The Corner Shop.