WARRANTY POLICY


Effective Date: July 16, 2026

Overview

At The Corner Shop, we are committed to providing quality products and ensuring customer satisfaction.

This Warranty Policy explains how product issues are handled when a product has a defect or problem.


Warranty Coverage

Unless otherwise stated on a product page, products are covered by applicable consumer protection rights and any warranty specifically provided with the product.

Warranty coverage may apply to manufacturing defects and product faults that occur during normal use.


Manufacturing Defects

If you believe your product has a manufacturing defect, please contact us with:

  • Your order number

  • Description of the issue

  • Photos or videos showing the problem where possible

Our team will review your claim and provide further instructions.


Warranty Solutions

Depending on the situation, available solutions may include:

  • Product replacement

  • Repair assistance

  • Refund

  • Alternative resolution

The solution provided depends on product availability and the nature of the issue.


Warranty Exclusions

Warranty coverage does not generally apply to:

  • Normal wear and tear.

  • Accidental damage.

  • Damage caused by misuse.

  • Improper installation or care.

  • Modifications made by the customer.

  • Damage caused by external factors.


Inspection Requirements

We may require the product to be returned for inspection before approving a warranty claim.

Customers will receive instructions before sending any product back.


Contact Us

The Corner Shop

144 Willesden Lane
London, NW6 7SE
United Kingdom

Phone: +44 7460 030162

Email: thecornerjames@gmail.com